Shipping policy

  1. General Information
    All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
  2. Undeliverable Shipments
    If an order is deemed “Undeliverable” by one of our shipping partners it will be taken to the regional pick up facility and will remain there until you pick up the parcel. If you do not pick up the parcel after 5 business days the parcel will be returned to us at your cost. Once the parcel is returned you will be refunded in full minus all shipping costs. This includes the cost to send the parcel to you AND the cost to return the parcel to us as well as any additional fees from our shipping partners. Reasons a package may be deemed undeliverable:
    • Address or postal code was incorrect
    • No one was home to sign for the package
    • Address has a block on shipments
    • Shipping partner was unable to access the property
    • Package was damaged during transit
    • Package was refused by someone at your location
    • The shipping company deemed that there was no safe location to leave the package
  3. Delivery Time
    An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [5] business days of the date of your order. Business day mean Monday to Friday, except holidays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
  4. Shipping Costs
    Shipping costs are based on weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any additional shipping charges before items are shipped. Sales tax is charged according to the province or territory to which the item is shipped
  5. Damaged Items in Transport
    If there is any damage to the packaging on delivery, contact us immediately at at 1-888-667-0070 or sales@britishdarts.com.

Questions
If you have any questions about the delivery and shipment or your order, please contact us at at 1-888-667-0070 or sales@britishdarts.com